ICBC now has a Chinese Line for people who only speak Mandarin or Cantonese and it is launched today.
The Chinese line allows customers to connect to a Cantonese or Mandarin-speaking interpreter who will help relay the customer’s claim, driver licensing or insurance enquiry to an ICBC representative and interpret the conversation. The toll-free line (1-855-813-2121), is open from 8 a.m. to 8 p.m., seven days a week for claims-related enquiries. For insurance and driver licensing enquiries, the line is open from 8 a.m. to 6 p.m. Monday to Friday, and from 9 a.m. to 5 p.m. on Saturdays.
For more information feel free to check out their website.