ICBC has a Chinese Line

Great News!

ICBC now has a Chinese Line for people who only speak Mandarin or Cantonese and it is launched today.

The Chinese line allows customers to connect to a Cantonese or Mandarin-speaking interpreter who will help relay the customer’s claim, driver licensing or insurance enquiry to an ICBC representative and interpret the conversation. The toll-free line (1-855-813-2121), is open from 8 a.m. to 8 p.m., seven days a week for claims-related enquiries. For insurance and driver licensing enquiries, the line is open from 8 a.m. to 6 p.m. Monday to Friday, and from 9 a.m. to 5 p.m. on Saturdays.

For more information feel free to check out their website.
http://www.icbc.com/about-icbc/newsroom/Pages/2015-Nov27.aspx

 

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